CASE IN POINT

Switching supplier suddenly

When a DHB got a three-week warning that their sterilisation wraps
wouldn’t be supplied, they contacted us for a solution.

"… we were able to understand their needs, sort airfreight logistics, deliver it here
for testing and validation, all in time to continue their operating theatres with no disruption."

Covid-19-20-21 had an impact on many supply chains. One such chain was the DHB’s shipment of sterilisation wraps from China. They received a three-week warning that they simply wouldn’t be delivered. Now what? This had the potential to completely throw off all scheduled operations.

We acted sharply. Our strong relationship with SoftMed, a reputable Australian manufacturer in Victoria, answered our call. Within a few days, we were able to understand their needs, sort airfreight logistics, deliver it here for testing and validation, all in time to continue their operating theatres with no disruption.

It was a mad dash behind the scenes, but smooth sailing within the hospital’s four walls. A pleasant surprise to top it off: SoftMed’s new sterilisation wraps turned out to be a better product after all. They’re softer, stronger, and (being just over the ditch) super reliable.